Contact Us
Questions, worries or a simple hello — our care team reads every message and loves hearing from you.
Visit Us
428 Main St,
Covington, KY 41011,
USA
Call Us
+1 859-431-5728
Monday to Saturday
Email Us
We Reply Fast
Every message is read by a human and answered as soon as we can.
Send us a message
Tell us a little about what you need and the right person from our team will get back to you.
Good to Know
Frequently asked questions
A few of the things people most often wonder before writing to us.
Is the information on this website medical advice?
No. Everything we publish is general education and support. It is never a substitute for an examination, diagnosis or treatment plan from a qualified clinician who knows your personal history. If something feels urgent, please contact your local emergency services or a licensed professional right away.
How quickly will I hear back after sending the form?
A real person from our care team reads every message. We answer as soon as we can during our working days, Monday to Saturday — and we always aim to reply before the day is out.
Can I unsubscribe from the newsletter at any time?
Absolutely. Visit our Unsubscribe page, fill in the same details you subscribed with, and tick the confirmation box. There is no waiting period, no penalty and no hard feelings — you are always welcome back.
Do you really help with choosing health insurance?
Yes. Our Health Insurance service explains cover options, claims and exclusions in plain language, and helps you compare plans around your actual needs — without jargon and without pressure.